Privacy Policy
Last Updated: 09/11/2025
SMS consent and phone number will not be shared or sold to any third party or affiliates for marketing purposes.
Fix Force Repair (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
We may collect the following types of information when you visit our website, contact us, or use our services:
Personal Information – such as your name, phone number, email address, service address, and payment details when booking a service or contacting us.
Technical Information – including IP address, browser type, and data about your interactions with our website (for analytics purposes).
Communication Data – such as SMS, emails, and call records related to your service requests.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and manage appliance repair services.
To communicate with you about appointments, updates, or service confirmations (including via SMS).
To send appointment reminders and follow-up messages.
To process payments and send receipts.
To improve our services, website, and customer experience.
To comply with legal obligations.
3. SMS Consent and Communication
By providing your phone number, you agree to receive SMS messages related to your appointments, order status, and customer support.
SMS consent and phone number will not be shared or sold to any third party or affiliates for marketing purposes.
You can opt out of receiving SMS messages at any time by replying “STOP.” Messaging frequency may vary. Message and data rates may apply. For assistance, reply “HELP.”
4. Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information only in these limited situations:
With trusted service providers who perform functions on our behalf (e.g., payment processors, scheduling platforms like Housecall Pro).
When required by law or to respond to legal requests.
To protect the rights, property, or safety of our company, customers, or others.
5. Data Security
We implement reasonable physical, technical, and administrative security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
6. Your Rights
You may request to access, update, or delete your personal information by contacting us at [your email].
You may also opt out of SMS communications by replying “STOP.”
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Fix Force Repair
Website: https://fixforcerepair.com