The customer reported that several induction burners were no longer heating, while other cooking zones continued to operate normally. Diagnostic testing revealed a failed control board that was preventing proper communication with the affected induction elements.
The defective control board was replaced with a new OEM component, and all burners were tested to verify proper operation and power distribution.
After the repair, all induction cooking zones were fully restored and the cooktop returned to normal performance. The customer can now use all burners safely and efficiently.
